Claims
INSIGHT has an integrated Claims module which allows the registration and administration of claims, without having to re-input client and policy details. Claim free discounts, etc. can also be automatically adjusted when capturing a claim. Assessors and suppliers can also be managed by the system, allowing accurate control over their activities, as well as applying the correct and total expenses to a claim. The system shows online the current financial picture of each claim - outstanding estimates, payments made and salvage recoveries. Full reporting (claims frequency, loss ratios, etc.) is also built into the system.
The
claims system has full version control that allows the selection
of an item as at the date of loss. The system will roll back that
item, so all terms and conditions, as well as re-insurance information
for that specific item is available as at the required date of
loss.
Being integrated, the claims system will allow for the allocation of claims to a Catastrophe or alternatively a Working Excess of Loss programme. All splits and allocations will be retained and can be reported on.
Claims management can be made much easier by electronically storing all documents, photographs, images, emails and other communications and activities in a central repository. This can then be accessed by all authorised staff and external partners such as doctors, solicitors, suppliers and repairers etc. via a web browser.
Sybrin's Document Image Management Suite is also an excellent tool to allow your business cost effective access to such information.
