Help expand your business with ICONS - a powerful online trading solution
Background
ICONS is the Internet services arm of Software Solutions Partners, which provides both packaged and customised web trading facilities.
ICONS delivers effective, high quality, affordable Internet-based solutions to you with the following benefits:
- Opens up the potential for customers to do business with you
- Reduces the cost of doing that business
- Enhances the customer relationship
ICONS
enhances your current Software Solutions Partners system - simply
another business channel linking to the technology that you have
already invested in.
If you are not an existing customer of Software Solutions Partners, then ICONS has the capability to output data that can be integrated into other systems.
Why Choose ICONS?
Think about two things:
- The 'C' factor - Convenience.
- It's a 24 hours a day, 7 days a week salesperson, who can be anywhere, anytime!
More and more, customers want access to products and services in a way that is both convenient and beneficial to themselves. This means high quality services 24-hours a day. ICONS is an extension of your existing Software Solutions Partners system, it is scalable - from entry level right through to interactive and it uses existing tried and tested industry standard quotation engines, administration systems and business delivery methods (EDI). The ICONS team has experience in a wide range of deployments and trading platforms.
"We chose ICONS for our online insurance quotation system as it offered greater flexibility, plus stable software with tried and tested industry standard quotation engines, and because SSP has a great track record in providing insurance software."
Liverpool based Insurance Broker
Insurance And The Web
The web offers a huge potential market with significant tangible benefits such as, time/labour savings on speculative quotations. Your business will be seen as forward-thinking and if you're not there, customers may go elsewhere!
There is an increasing consumer expectation of some form of interaction on websites. Current insurance websites are showing a rapidly increasing upward trend. Published figures* predict that in 2004, over 40% of new business and renewed private motor insurance will be transacted via the Internet.
* Source: e-benchmarkers
ICONS is a tried and tested system with hundreds of thousands of quotes being processed each month.
ICONS Provides You With
- Online sales of private motor, motorcycle, commercial vehicle, household and travel insurance, although the technology can be adapted to provide a solution for any type of business.
Validated
data capture, using industry standard code lists.
- Simple data capture with email.
- Interactive quotations with online comparative results.
- Data downloaded into our back-office systems, without the need for re-keying.
- Third party links - Quick Addressing, DVLA.
- Online payments via Credit Card and/or Direct Debit.
- Partial or full hosting service.
- Website activity monitoring facility.
- Management statistics.
Current Usage
Interactive sites are currently reporting:
- Quotation requests are running over 1,000,000 per year.
- Current b2c sites average a healthy 7% conversion rate with some b2b sites enjoying a conversion rate of over 20%.
"Our website is a key focus for us in 2004, we want to ensure that we keep up with the marketplace but also that we meet and exceed our customers ongoing needs. We now offer our customers a quick and easy way to purchase their motor insurance and we will be looking to enhance and develop this product with SSP to ensure that we maximise its potential. The service has only been available since the beginning of 2004 and we are already offering, on average, 5000 quotes per month, with conversion rates of 10%. We decided upfront to take a strategic partnership approach with SSP and this has definitely been and continues to be a successful collaboration."
Michael Lynch, e-Commerce Manager at KFFS.
